- Trip Outline
- Trip Includes
- Trip Excludes
Time to get excited FROM $9,500 PER PERSON, TWIN SHARE
- Victoria Falls
- Chobe National Park
- Hwange National Park
- Lake Kariba
- Matobo Hills
- Makgadikgadi Salt Pans
- Okavango Delta
WhatsApp:61 490 192 224
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Africa - home of the fabled Big Five, endless vistas, numerous natural wonders and countless cultures - is a land that begs to be explored. Gaze in awe at Victoria Falls, known as the 'smoke that thunders', and stay in boutique lodges in unbelievably scenic locations. Book Now
Home . Victoria FallsDestination Home . Victoria Falls Meals included Hotel N/A Welcome to the trip of a lifetime! Board your flight to depart Australia and begin your African safari!
Victoria FallsDestination Victoria Falls Meals included Breakfast Hotel 4 . A'Zambezi River Lodge, or similar On arrival in Johannesburg you will have a short connecting before boarding your flight to Victoria Falls. On arrival at Victoria Falls Airport, you will be met and transferred to your hotel. The rest of the afternoon may be spent at leisure enjoying one of the many activities available in Victoria Falls. This evening you will meet your guide and the rest of your group at the lodge for your pre-departure meeting to learn about the incredible next two weeks. Optional Tour - Flight over Vic Falls - At ground level you can feel the enormous power of the Victoria Falls as tremendous volumes of water pound into the chasm below. But it is only when you take to the air that you can take in the enormity of this mighty spectacle. Clients can do after the Vic Falls tour and before travelling to Kasane.
Victoria Falls . ChobeDestination Victoria Falls . Chobe Meals included Breakfast Hotel 4 . Chobe Safari Lodge, or similar After breakfast follow your guide for a tour of the mighty Victoria Falls, known by the local Kololo tribe as Mosi-oa-Tunya – 'the smoke that thunders'. We then travel to Kasane in northeastern Botswana, which is the gateway to the Chobe National Park. The second largest national park in Botswana, Chobe covers a whopping 10,566 square kilometres, and boasts one of the greatest concentrations of elephant found on the African continent. This afternoon is at your leisure: partake in optional activities offered by your lodge or relax by the pool.
ChobeDestination Chobe Meals included Breakfast Hotel 4 . Chobe Safari Lodge, or similar Start your morning with a spectacular game drive in Chobe National Park. Botswana's first national park – and also its most biologically diverse – Chobe has one of the greatest concentrations of game in all of Africa, and is particularly well known for its large herds of elephants and Cape buffalo. After an unforgettable start to the day, return to the lodge for a late breakfast and some relaxation time until our boat cruise on the Chobe River starts, at around 3pm. Here we can watch elephants, hippos, crocodiles and a variety of birds, making for excellent up-close photo opportunities.
Chobe . Hwange National ParkDestination Chobe . Hwange National Park Meals included Breakfast, Lunch, Dinner Hotel Sable Sands, or similar This morning we make our way across the border into Zimbabwe, and to our lodge near Hwange National Park. Over the next two days, we'll have plenty of time to explore this vast wilderness on game drives. Hwange National Park is one of Africa's finest, with some of the best game viewing you can experience anywhere on the continent, yet fewer tourists. It's also home to many predators and endangered species plus varied bird life. On arrival, we'll visit the Painted Dog Conservation Centre to witness the work that is being done to protect this endangered species, otherwise known as the African wild dog. If time allows, you can partake in an optional game drive on the concession in the afternoon.
Hwange National ParkDestination Hwange National Park Meals included Breakfast, Lunch, Dinner Hotel Sable Sands, or similar Revel in a whole day spent exploring the magnificent Hwange National Park on a full-day game drive. The largest natural reserve in Zimbabwe, Hwange's grasslands and woods are home to 105 mammal species, including 19 large herbivores and eight large carnivores. The Big Five can all be found here, as well as many other predators.
Hwange National Park . Lake KaribaDestination Hwange National Park . Lake Kariba Meals included Breakfast, Lunch, Dinner Hotel Umbozha Houseboats, or similar Today we head off to Binga, located on the south eastern shore of Lake Kariba, where we'll board a luxury houseboat for a relaxing two-night trip. Lake Kariba is the world's largest man-made lake and reservoir by volume. It lies 1,300 kilometres upstream from the Indian Ocean, along the border between Zambia and Zimbabwe. Our voyage takes us to the Sengwe River for afternoon wildlife spotting and sunset, followed by drinks and dinner onboard.
Lake KaribaDestination Lake Kariba Meals included Breakfast, Lunch, Dinner Hotel Umbozha Houseboats, or similar In the morning, make use of a wide range of activities available, based on your preference, whether fishing, walking or game viewing. When we return to the boat, brunch will be served while cruising to Elephant Bay, where we'll moor at one of the islands and enjoy the sandy beaches. This afternoon, watch the sun set over the sprawling lake as we relax around a campfire and enjoy a beach barbecue under the starry sky. DAY 9 Destination Lake Kariba . Matobo Hills Meals included Breakfast, Lunch, Dinner Hotel Camp Amalinda, or similar Today we finish our houseboat experience with a morning game viewing on Lake Kariba before cruising back to Binga. After disembarking we travel southwards to the majestic Matobo Hills, an extensive area of rolling hills that features massive granite outcrops and boulders, not to mention one of the most outstanding rock art collections in southern Africa. The national park has been given UNESCO World Heritage status and is home to both white and black rhinoceros, sable antelope and the world’s densest population of leopard. Birdlife is also prolific, and includes the highest concentration of black eagles in the world.
Matobo HillsDestination Matobo Hills Meals included Breakfast, Lunch, Dinner Hotel Camp Amalinda, or similar We spend the day in the national park, starting our morning by tracking rhino spoor – a non-invasive technique developed for identifying individual black rhino from their footprints, which hopefully leads us to some rhino sightings. In the afternoon we further explore the scenery and wildlife of the park on game drives, ending with a visit to the grave of Cecil Rhodes, a British businessman, mining magnate and politician in southern Africa, and a polarising figure locally.
Matabo Hills . Greater Makgadikgadi PansDestination Matabo Hills . Greater Makgadikgadi Pans Meals included Breakfast, Lunch, Dinner Hotel Nata Lodge, or similar We leave the Matobo Hills and drive through the savannas of Matabeleland South en route to Botswana. In the afternoon we visit the community-managed Nata Bird Sanctuary, where we'll have the opportunity to enjoy the magnificent view over the Sowa salt pan, one of three within the greater Makgadikgadi region. We arrive at our lodge in the late afternoon. (Please note: a visit to the pans is subject to road conditions and water levels as well as time constraints.)
Greater Makgadikgadi Pans . The Ntwetwe Pan . GwetaDestination Greater Makgadikgadi Pans . The Ntwetwe Pan . Gweta Meals included Breakfast, Lunch, Dinner Hotel Planet Baobab, or similar We leave bright and early this morning to depart for the small village of Gweta. On arrival we embark on an expedition to Ntwetwe Pan to encounter some of Botswana’s distinctive landscapes and extraordinary creatures. The wider Makgadikgadi Pan comprises three separate salt pans – Sowa (or Sua), Nxai and Ntwetwe. Together, these three pans cover some 30,000 square kilometres of north-eastern Botswana, making it the largest collection of salt pans in the world. Ntwetwe Pan was fed by the Boteti River until it was left permanently dry following the construction of the Mopipi Dam, which provides water for the diamond mines in Orapa. The outlying fringes of the pan are lush with green grass, enticing further wildlife to the area, including large herds of wildebeest, zebra and antelope in their thousands. Needless to say, there is also a healthy number of predators such as lion, cheetah and hyena around! We explore the area, in search of uniquely adapted desert species such as bat-eared foxes, springbuck, kori bustards, and some of the Kalahari’s most fascinating inhabitants, the meerkats. By spending quality time with these incredibly social, superbly adapted animals, we're able to see how they interact with each other and their environment. Due to an ongoing habituation programme it’s possible to get up-close and personal with these captivating creatures. After lunch we'll have the opportunity to explore a nearby village to experience modern African village culture. Learn about the history and traditions of the Batswana people from a local guide whose knowledge has been inherited from their forefathers. Visit the local primary school, or sekolo in the local Tswana language, with its outdoor classes and meet the children; visit the kgotla – a traditional court that governs the village; and get a glimpse of rural Botswana life. In the late afternoon we'll take a stroll with our guide through an impressive baobab grove, as he explains the local ecology, geology and the unique biology of the baobabs, which are in fact not trees but the largest succulents in the world.
Gweta . MaunDestination Gweta . Maun Meals included Breakfast, Lunch, Dinner Hotel Thamalakane River Lodge, or similar Travel to Maun, a bustling safari town that is the gateway to the Okavango Delta. The name Maun is derived from the San word maung, which translates to 'the place of short reeds'. The village became the capital of the Batawana people in 1915. The afternoon is yours to spend at leisure, perhaps relaxing next to the lodge's pool, or, if you are keen for some excitement, taking an optional scenic flight over the delta, a UNESCO World Heritage Site and truly glorious oasis.
Maun . Moremi Reserve (Okavango Delta)Destination Maun . Moremi Reserve (Okavango Delta) Meals included Breakfast, Lunch, Dinner Hotel Bedouin Bush Camp, or similar After breakfast we take a drive to the mokoro station, where we will board dug-out canoes (or mokoro) and float through the thick vegetation of the Okavango Delta discovering a wealth of birds and wildlife. Unlike other deltas, the Okavango flows into the Kalahari Desert without ever reaching the coast. After this spectacular excursion and lunch, we make our way to our camp, which is situated in a private concession within the Moremi Game Reserve. After settling into our camp, we will enjoy dinner and embark on a night game drive in the concession – a fantastic opportunity to spot some nocturnal animals that are more difficult to encounter during the day. (Please note: there is no electricity at the camp.)
Moremi Reserve (Okavango Delta)Destination Moremi Reserve (Okavango Delta) Meals included Breakfast, Lunch, Dinner Hotel Bedouin Bush Camp, or similar Today we head into the famous Moremi Game Reserve, known as one of the most beautiful and varied reserves in Africa, with a dense concentration of wildlife. The full day is spent in the unspoiled nature of this reserve, which covers one-third of the Okavango Delta. (Please note: there is no electricity at the camp.)
Moremi Reserve . Maun . KrugerDestination Moremi Reserve . Maun . Kruger Meals included Breakfast, Dinner Hotel 4 . Maqueda Lodge, or similar Today you'll be transferred to the airport for your flight to Kruger National Park. On arrival, you'll enjoy a VIP meet and greet and be transferred to your premium lodge. Kruger is one of Africa’s largest game reserves. Hundreds of mammals make their home here, as do diverse bird species such as vultures, eagles and storks. Kruger is one of the best places in Africa to spot the Big Five in one fell swoop.
HomeDestination Home Meals included Hotel N/A Arrive home today.
- Return international airfares with South African Airways (or Qantas if unavailable)
- All internal Africa airfares
- All airport transfers
- 14 nights boutique lodge accommodation including 2 nights on a spectacular houseboat with private ensuites on Lake
- Daily breakfast, 11 lunches & 11 dinners
- Game drives through the Hwange, Chobe & Okavango national parks
- The services of a professional safari guide throughout incredible sightseeing including all entry fees as per the the itinerary
- Dedicated 4×4 safari vehicles transportation
- 24/7 customer service and your own Dedicated Support Agent
- Victoria Falls – Tour of the mighty Victoria Falls, known by the local Kololo tribe as
- Mosi oa Tunya – “the smoke that thunders”.
- Chobe National Park – Travel Chobe which has one of the greatest concentrations of elephant found on the African continent.
- Chobe National Park – Go on a spectacular game drive in Chobe National Park.
- Chobe National Park – Cruise on the Chobe River spot game by the river banks.
- Hwange National Park – Visit the Painted Dog Conservation Centre to witness the work that is done to protect this endangered species.
- Hwange National Park – Enjoy a full day game drive in this iconic park.
- Lake Kariba – Spend two nights on a luxury houseboat with a mix of game viewing and wildlife walks.
- Matobo Hills – Spend the day tracking wild Rhino’s.
- Makgadikgadi Pans – Spend time exploring some of the largest saltpans in the world.
- Makgadikgadi Pans – Search for the Kalahari’s most fascinating inhabitants, the meerkats.
- Okavango Delta – Travel to the Moremi Reverse. Ranked as one of the most beautiful reserves in Africa.
- Okavango Delta – Experience both night and day game safaris in the Moremi Reserve.
HOW TO BOOK & PAYMENTS Deposit & Payment
- Secure your package with a deposit of $500 per person.
- Pay a 2nd instalment of $3999 per person within 28 days.
- You will then be invoiced for final payment 90 days prior to departure.
- Select the yellow Book tab to begin your booking (you must ‘Sign Up’ first by entering your email and creating a password)
- Then select the Yellow ‘Book now’ tab of the tour you have selected
- Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests
- Click the yellow ‘Proceed to Secure Checkout’ tab
- Enter your credit card or PayPal details to secure your deposit/payment
- Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfil your booking
- Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Tripmia Vacation!
- You will then be allocated and contacted by one of our D
FLIGHTS, UPGRADES & EXTENSIONS
- You will travel with South African Airways (or Qantas if unavailable)
- Most flights will require a minimum of 1 transit (maximum 2).
- All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage.
- Despite the airlines’ baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
- Once ticketed, flights are non-refundable. Any changes will be subject to the airline rules and change fees
- Full names as per passport (including all middle names) are required
- Any airline schedule changes or cancellations are beyond our control
- Any airline ‘extras’ such as pre-allocated seating are at your own arrangement (additional charges apply)
Premium Economy or Business Class upgrades
- Premium Economy upgrade – Not available.
- Business Class upgrade is available from an additional $5500 per person in addition to the standard price (subject to availability).
- Please specify this as a ‘Special Request’ when completing your booking and you will be quoted for the additional fare. In the event your selection is unavailable or that you are dissatisfied with the quote, you will be provided with a full refund.
- Please note, business class is only applicable on the BNE/SYD/MEL/ADL/PER to Johannesburg (and return) flights, not the internal Africa flights.
If you would prefer to fly with Qantas, please mention this in the “Special Request” field when completing your purchase. Our supplier will make contact with you directly to confirm your flight preferance and any surcharge involved to upgrade to Qantas, will be invoiced to you directly by Tripmia Travels.
- Land Only discount (if booking your own flights)
- Not available.
- Cape Town extension
- Click here to view extension itinerary.
- Internal Africa airfare
- Return airport transfers
- 4 nights premium 4 star accommodation
- Breakfast daily
- Full day Peninsula tour
- Table Mountain cable car tickets
- The $150pp extension supplement does not apply if selecting this option.
How to extend your stay
- Some customers like to enhance their holiday by arriving early and/or staying behind. If you wish to do so, please follow the following steps:
- Follow the ‘book now’ prompts.
- After selecting your departure date and completing your bedding configuration details, please select if you wish to ‘arrive early’ and/or ‘stay behind’ in the ‘Notes services’ field.
- In the ‘Notes requests’, field please specify your extension requirements.
- Complete the remaining booking requirements and click ‘pay now’.
- After finalising your purchase a member of our reservations team will be in contact with you to discuss your extension request.
- A $150 per person supplement plus any fare difference applies if you wish to confirm your extension. You will be contacted after purchase for collection of this payment. All additional accommodation and sightseeing is at your own arrangement.
Flight over Vic Falls (Day 2) – $225 per person. Note that a fee of USD $15 will also be expected upon your arrival direct to the national park.
- Travel insurance (recommended)
- Anything not mentioned in the itinerary
- Optional activities
- Personal expenses
You need to update the trip page after enabling the 'Advanced Gallery'.
You will travel with Emirates (Qantas, Etihad, Qatar, Malaysian, South African Airways, China Southern or similar if unavailable)
Most flights will require a minimum of 1 transit (maximum 2).
All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage. Despite the airline's baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
Once ticketed, flights are non-refundable.
1. Any changes will be subject to the airline rules and change fees.
2. Full names as per passport (including all middle names) are required.
3. Any airline schedule changes or cancellations are beyond our control.
4. Premium Economy or Business Class upgrades Premium Economy - call us on 1300 874 764 to confirm.
5. Business Class upgrade available - call us on 1300 874 764 to confirm (subject to availability).
How to extend your stay
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour. If you wish to do so, please follow these steps:
1. Follow the ‘Book Now’ prompts after signing up, until you reach the 'Notes' field
2. Here, please specify your preferred flight arrangements and if you require additional accommodation, with the number of nights needed.
3. After finalising your purchase and submitting your booking form, a member of our team will be in contact with you via email to verify your request.
In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.
A general level of fitness and mobility is required for this tour. The itinerary includes ample free time and you will not be impacted by stairs and uneven terrain. Where coach transportation is included, you will be required to get on and off the coach or plane with ease.
20 kilos checked baggage per person
7 kilos of hand luggage.
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.
Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email email@example.com to confirm (subject to availability).
This package allows you to avoid paying a single supplement by booking as a Paired Solo Traveller. Please indicate in the 'Notes field for the special requirement at the time of booking during the purchase by sending us Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email firstname.lastname@example.org to confirm (subject to availability).
Regardless of whether an accompanying solo traveller is found, you are guaranteed to travel at no additional cost. Solo travellers are matched only on the basis of gender and not on other factors such as age, nationality, religion or sexuality. We kindly ask that you disclose any requirements, medical or otherwise, that might disturb your matched traveller’s sleep (e.g. sleep apnoea or a CPAP machine).
Unfortunately, with this in mind and in the interest of other travellers, we request that you proceed with your own private room with the resulting single supplement. Should a second solo traveller not be available, you are nonetheless guaranteed to travel at no extra cost and you will be placed into a single, twin share or double room by yourself. Your tour group may include multiple solo travellers who may or may not be paired. No changes will be permitted to any pairing arrangements.
Note that for some portions of some itineraries, the group sizes will vary. Some packages may operate on groups as small as 2 people and therefore, there may be time spent travelling only with your paired traveller. Should a package require a minimum number of 2 travellers and you are not paired, your booking may be cancelled.
All departures remain strictly subject to availability and may sell out prior to your tentative booking being confirmed, in which case the fee will be refunded in full. All other booking terms apply.
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.
Travel insurance (compulsory)
Anything not mentioned in the itinerary
Final documentation including e-tickets and hotel details will be provided approximately 30 - 90 days prior to travel.
Your group size can be from 10-30 people
Children must be 5 years old or over and share a room with parents at all times. Children are at the same price as adults.
[Average] [Above Average] [Excellent] [Superior] [Athlete]
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Tripmia Travels and Tours customers. As a general rule, porterage is not included, therefore at all times, you are expected to handle your own luggage where help may not be available. This particular tour is categorised as a “Superior":
Superior – Active Tour: A very good level of fitness and mobility is required for you to enjoy all aspects of the itinerary, as this is considered a fast-paced tour. While there is some free time scheduled either in the morning or afternoon, there are many full days of sightseeing with minimal rest and some early starts. You will be required to walk up and down stairs, get on and off the coach and participate in all scheduled sightseeing that may be conducted on uneven ground and terrain. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.
It is the traveller’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of 6 months from your intended date of return.
Australian passport holders do not require a visa to enter the European Union for a stay up to 90 days.
Some countries require e-visa . You will be able to obtain your E-visa when you have your tour documents indicating your date of entry into a country, approximately 120 days prior to departure.
Please note, the ETA has limited to 60 days validity from the date of arrival. We can assist you over the phone as best as possible, however additional fee of $300 will be charged if you want us to submit an application on your behalf.
Please note that the information provided is subject to change at any time. For the most up-to-date information, we recommend visiting https://smartraveller.gov.au/Pages/default.aspx.
A friendly reminder that tipping is not included in your package. At the commencement of your tour, you will be asked to provide tipping to your guide towards a ‘kitty’, which is then used towards the guide tipping for the services of helpers, hotel staff, restaurants and airport porterage. We recommend AUD$3 per person, per day, to be paid in local currency. Please note that this tipping is not for the guide or driver, merely for the guide to tip the services of other local workers during your tour. While not made compulsory, if you choose not to contribute to the kitty it means that the guide is tipping for these services out of their own pocket. Your cooperation in this instance is most appreciated.
Further, tips for your guide and driver will be collected at the conclusion of their services. To remove the uncertainty and stress of not knowing how much is appropriate to tip we recommend AUD$6-10 per person per day for your guide and AUD$3-5 per person per day for your driver to be paid in local currency. The amount you wish to contribute is dependent on the services received and at the complete discretion of the guest. Thank you for your understanding.
Any other tipping, such as tips for the camera and video fees, bathroom attendants or hotel porters that are taking luggage to your room, is at your discretion as are gratuities for additional requested special services. We encourage passengers to have a supply of small denominations of local currency to distribute for personal tipping.
Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.
Credit Card Fee
The following Card Fees apply:
Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.
American Express (Amex) - 2.8% fee applies.
For late payment or urgent bookings, please notify us via email at email@example.com
PAYMENT BY CHEQUE
Please note that cheque payments require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balances to you.
Receipt of Deposit
By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:
- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.
- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.
- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.
Balance of Payment
Outstanding balance depends on the type of service you are undertaking:
- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.
- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.
Travel insurance is required to protect yourself against the unexpected. An illness, an accident or an unexpected situation can arise before or during any type of vacation. Such an event might cause you to cut short your trip or cause your trip to be cancelled. Insurance protects passengers from financial loss in the event of an emergency. We have partnered with Covermore to offer our customers competitive rates for their travel insurance. All Cover-More travel insurance policy holders have access to 24-hour emergency assistance. Read the Combined Financial Services Guide and Product Disclosure Statement Essentials & Travelsure before deciding to buy our travel insurance. You can book comprehensive or budget cover simply by clicking https://www.tripmia.com.au/travel-insurance to arrange your policy.
“Limits, sub‐limits, conditions and exclusions apply. Insurance administered by Cover‐More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy this insurance.”
Cancellation by customer
Before the travel date the following fees will be apply:
Private Tours or Group Tours/ Packages Large Group Tours & School Tours
(More than 16 people)
65 days or more before departure – loss of deposit
90 days or more before departure -loss of deposit
64‐40 days before departure – 45%
89‐79 days before departure – 55%
39‐31 days before departure – 75%
78‐61 days before departure – 85%
Within 30 days of departure – 100%
Within 60 days of departure – 100%
Any ’no show’ – 100%
Any ’no show’ – 100%
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.
Please refer to the airlines cancellation policies.
Cancellation by Tripmia Travel and Tours
For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tripmia Travel and Tours will refund the full price paid, less visa cost.
If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure.
Cancellation by Third Party Travel Provider
If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.
We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
Tripmia Travel and Tours (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tripmia Travel and Tours shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.
By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
The information provided is subject to change and may be affected by unforeseen events outside the control of Tripmia Travel and Tours. Where changes to your itinerary or bookings occur, appropriate advice or instructions will be sent to your email address.
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