- Trip Outline
- Trip Includes
- Trip Excludes
Time to get excited 15 Day Vivid Morocco FROM $ 4500 PER PERSON, TWIN SHARE
The country is a collision of extremes: old and new, vast deserts and lush oases, exciting cities and soaring mountain ranges. Whether you’re navigating the serpentine streets of Fes, or following the footsteps of T. E. Lawrence into the Sahara, prepare to be charmed by its diversity.
Inhabited since the Paleolithic period by the indigenous Berbers, Morocco has gone through many periods of occupation, from the Romans to the Arabs and most recently, the French. Remnants of its storied past are scattered across the country, with Islamic-style mosques beside bright, art-deco buildings and locals fluent in both French and Arabic. Magical Morocco is ready to be explored.
- ✓ Return international airfares with award-winning Emirates
- ✓ Return airport transfers
- ✓ 12 nights in four and five-star accommodation
- ✓ Visit three of Morocco’s imperial cities
- ✓ All breakfasts included and two dinners
- ✓ Fully escorted with English-speaking guide throughout
- ✓ Incredible sightseeing – explore bustling medinas alongside locals, ancient kasbahs and UNESCO listed Roman ruins
- ✓ Dedicated private transportation throughout
- ✓ 24/7 customer service and your own Dedicated Support Agent
Why Book With Us?
- 24 hour, 7 days a week customer support
- Our Customer Service Guarantee
- A Dedicated Support Agent for every booking
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You’ll experience charming villages like Midelt and Ait Benhaddou and spend two nights in Morocco’s favourite seaside town, Essaouira.
Home . CasablancaMeals included Hotel N/A Today begins the adventure of a lifetime as you depart for Morocco.
CasablancaDestination Casablanca Meals included Hotel 4 . Hotel Barcelo Casablanca, or similar Welcome to Morocco! Upon arrival at the airport, you will be met and transferred to your hotel. Modelled after the French city of Marseille, Casablanca is the commercial hub of Morocco. This busy port city is famous for its art deco buildings and the modern-day masterpiece, the Hassan II Mosque. It took more than seven years to build – it’s the second largest mosque in the world and open to the public for guided tours. Check-in at the hotel begins after midday, and there will be a welcome meeting with your tour leader this evening.
CasablancaDestination Casablanca Meals included Breakfast Hotel 4 . Hotel Barcelo Casablanca, or similar This morning, enjoy an orientation walking tour of Casablanca with your tour leader. The rest of the day is yours to relax or explore. A pleasant way to spend the day in Casablanca is to wander the old medina and the city walls, then jump in a taxi to visit the Quartiers Habous, the new medina. A medina is the historic heart of a city. Shops, restaurants, markets and homes line the twisting and turning streets. The old medina is brimming with history, with narrow alleyways and remnants of old city walls and forts. It’s still a bustling hub of activity, with much of this area a busy bazaar where you can shop for leather goods, oils, linens and spices. Stop at a cafe and watch the locals go about their day. Finish the day with a walk along the beachfront Corniche, watching the locals play football on the beach, or take it easy with a glass of sweet mint tea in one of the many great cafes. OPTIONAL TOUR - GUIDED VISIT OF HASSAN II MOSQUE Enjoy a guided tour of Africa's largest mosque, which can hold over 100,000 worshippers at one time. Completed in 1993, it's dramatic setting on the ocean provides a striking backdrop to the bustling city of Casablanca.
Casablanca . Rabat . TangierDestination Casablanca . Rabat . Tangier Meals included Breakfast Hotel 4 . Kenzi Solazur Tangier, or similar Today we’ll head to the historical town of Rabat. Rabat’s history is long, having been host to Roman settlements, pirates and more recently the Moroccan parliament. It contains numerous fine Arab monuments, some dating from the 10th to 15th century Almohad and Marinid dynasties, and others that are far older. Continue to the coastal town of Tangier, Europe’s gateway to Africa. Being just a short boat ride from Spain, it boasts an interesting mix of African and European influences. When you arrive in Tangier, the rest of the day is yours. Its medina, a star attraction, is everything you’d expect – lively, with the typical narrow, labyrinthe-like alleyways of shops, teahouses and homes. A great place to people watch is the Grand Socco, a large square at the main entrance of the medina and a popular meeting place. You might visit the ancient kasbah, located high on a hill with pretty ocean views. The old Sultan’s palace (built in the 17th century) lies within these high walls. The Kasbah Museum is a great place to learn about Morocco’s tumultuous, complicated history.
Tangier . Chefchaouen . MeknesDestination Tangier . Chefchaouen . Meknes Meals included Breakfast Hotel 4 . Hôtel Tafilalet & Spa, or similar After breakfast we’ll travel to Chefchaouen, or the blue city, the centre of a mountainous agricultural region. On arrival, enjoy an orientation walking tour with your leader. Set against a wide valley and nestled between two peaks in the stunning Rif Mountains, Chefchaouen may take you by surprise. It’s picture perfect, with striking blue and whitewashed houses, red-tiled roofs and artistic doorways. Its small but authentic medina has been lovingly cared for and the walled fortress of the kasbah provides a haven in the heart of the city. Wander the tranquil gardens and enjoy the views over the valley from the tower. After an optional lunch, we’ll continue to Meknes, the sixth largest city in the kingdom and former capital of Morocco.
Meknes . Volubilis . FesDestination Meknes . Volubilis . Fes Meals included Breakfast Hotel 5 . Hotel Les Merinides, or similar After breakfast, join your local guide to discover the charming streets of Meknes’ medina – the old walled section of the city. We’ll continue to the ruins of Volubilis. Volubilis was once a provincial Roman capital, the southernmost settlement, and the remains make an undeniably impressive sight. Volubilis is the foremost Roman site in Morocco and was declared a UNESCO World Heritage Site in 1997. It’s exceptionally well preserved and most of the city is still unexcavated. Upon arrival, meet your local guide for a tour of Volubilis. After imagining Volubilis as the bustling city it once was, we’ll continue onto the living museum of Fes, your home for the next two nights. Often referred to as the country’s cultural capital, or the spiritual heart of Morocco, Fes was once one of the world’s great centres of education and culture, both Islamic and Jewish. OPTIONAL TOUR - HOME-COOKED DINNER WITH A MOROCCAN FAMILY Tonight, visit a local family who will serve up some authentic Moroccan dishes for you to sample. In between bites of delicious food and sips of Moroccan tea, you’ll learn more about Moroccan hospitality and culture. OPTIONAL TOUR - MOROCCAN HAMMAM EXPERIENCE A traditional bathhouse, the hammam is an ancient and integral part of Moroccan life. At the heart of Marrakech medina, enjoy a rejuvenating moment at a Moroccan riad dedicated to relaxation. Enjoy a private hammam beldi, or 'traditional bath', which includes a Moroccan black soap exfoliation treatment.
FesDestination Fes Meals included Breakfast Hotel 5 . Hotel Les Merinides, or similar This morning, your local guide will take you on a tour of the old medina of Fes. Walk in the narrow maze-like streets of the city passing artisans at work, vendors selling leather and oils, and locals gathering to eat, shop and pray. The winding paths – no cars allowed, instead you’ll see donkeys – seem to go on forever in this 540-acre medina. Explore the old city, stop by Fes’ famous tanneries and pass by the oldest university of the world, founded by a Moroccan Muslim woman, Fatima al-Fihria. The rest of the day is free time.
Fes . ErfoudDestination Fes . Erfoud Meals included Breakfast, Dinner Hotel 4 . Kasbah Hôtel Xaluca Arfoud, or similar We’ll leave the intensity of the city behind for the simplicity of the scenic high Atlas Mountains to Erfoud, a city known as the desert gate given its location on the edge of the Sahara. It’s approximately a seven hour drive south, inland through a variety of spectacular scenery – fertile valleys, cedar and pine forests and barren, rocky landscapes and flat desert. En route we’ll stop at Ifrane, the Switzerland of Morocco, located at an altitude of 5460 feet above sea level in the Middle Atlas region. It’s green and fresh, boasting beautiful landscapes, lakes and streams. We’ll continue to Midelt, a market town originally built as a base for mining in the area. It’s the perfect spot to break up the journey to the Sahara. Surrounded by natural wonders, like imposing Mount Ayachi looming over the town, it’s a refreshing place to take a breath and relax.
Erfoud . OuarzazateDestination Erfoud . Ouarzazate Meals included Breakfast, Dinner Hotel 4 . Hôtel Farah Aljanoub, or similar After breakfast we’ll head for beautiful Todra Gorge, a massive trench that rises over 250 metres to form one of the most dramatic and spectacular natural sights in Morocco. Enjoy lunch before continuing to Ouarzazate, where productions such as Lawrence of Arabia, The Sheltering Sky and Black Hawk Down were filmed. This charming village, once an old military enclave, is now home to two movie studios. OPTIONAL TOUR - ATLAS MOVIE STUDIOS Spend the day like a movie star on the world's largest film set. Over the years, Ouarzazate has served as a shooting location for Alexander the Great, Black Hawk Down, Kingdom of Heaven, Babel, The Mummy (1999), Star Wars (1977), The Living Daylights (1987), Martin Scorsese’s Kundun (1997), and many others, including Ridley Scott’s epic Gladiator (2000). Many of the film sets remain scattered around the desert today.
Ouarzazate . MarrakechDestination Ouarzazate . Marrakech Meals included Breakfast Hotel 5 . Opera Plaza Hôtel Marrakech, or similar After breakfast we’ll travel to the ancient ksar of Ait Benhaddou – you may recognise this from Game of Thrones. Centuries ago, this was an important stop for caravans carrying salt across the Sahara. Today, this UNESCO World Heritage Site remains as a striking example of southern Morocco architecture. Enjoy the earthen clay architecture on your walking tour of the kasbah, before the drive out to Marrakech. An ancient, exotic city wrapped in European modernity, Marrakech is a feast for the senses. Be enticed by the alluring scents and brilliant colours of the spice markets, the sounds of the musicians, the rich folds of carpets, delectable foods, acrobats and perfumed gardens. Marrakech won’t disappoint – it’s eclectic, beautiful and a modern fusion of Moroccan and international culture. When we arrive, the rest of the day is yours. You may like to visit famous Jemaa el-Fnaa, the main square of Marrakech in the heart of the medina. It’s big and frantic, with scores of people shopping, eating, getting henna tattoos and watching snake charmers. Packed with locals and tourists alike, it’s certainly memorable. OPTIONAL TOUR - A TASTE OF MARRAKECH TOUR Wander through the souks of Marrakesh sampling olives, dried fruits, nuts, and pastries on this foodie tour of the bustling city.
MarrakechDestination Marrakech Meals included Breakfast Hotel 5 . Opera Plaza Hôtel Marrakech, or similar After breakfast, your local guide will take you on a morning tour of the old medina, through the bustling souks that are the lifeblood flowing through the city. This is the trading centre of the city and the sights, sounds and fragrant smells are almost overwhelming. The walls surrounding the medina, made of a distinct orange-red clay and chalk, were built in the 12th century. Stop by the Koutoubia Mosque; its famous minaret is the prototype for others of its kind around the world, including La Giralda in Seville. The mosque is surrounded by beautiful gardens. Then walk back through the streets of the old medina to the Jemaa el-Fnaa. The rest of the day is free to explore further or shop in the bazaar. No doubt you’ve already enjoyed many Moroccan delicacies, like aromatic tajines, couscous and the street food favourite pastilla. Moroccan food is as exciting as you’d imagine – spicy, full-flavoured and often boasting a mix of contrasting textures and flavours. You’ll find street vendors and waiters at restaurants all eager – almost too eager – to win your custom. Make like a local and sip sweet mint tea at a cafe as you watch the world go by. OPTIONAL TOUR - COOKING CLASS AT LA MAISON ARABE Learn the art of making chicken tagine and baking fresh Moroccan bread under the expert guidance of a dada (traditional Moroccan cook) on this half-day workshop. You'll use modern equipment found in everyday kitchens at the beautifully decorated La Maison Arabe, and dine on the meal you've prepared at the end.
Marrakech . EssaouiraDestination Marrakech . Essaouira Meals included Breakfast Hotel 4 . Hôtel Coté Océan Mogador, or similar This morning we’ll travel the Atlantic coast to the old fishing town of Essaouira, a city where the medina brushes up against the Atlantic Ocean. A popular beach destination for tourists, it’s still retained its relaxed atmosphere and is the perfect place for you to catch your breath after the frenetic pace of Marrakech. The name means ‘little picture’ in Arabic and you’ll see why – sandstone walkways contrast with whitewashed houses, bright blue sky and the sand of the surrounding beaches and dunes. On arrival, the rest of the day is free. You might like to visit the fish market, where you can enjoy today’s catch freshly cooked for you. Wander the harbour and watch the fishermen at work on the traditional blue wooden boats.
EssaouiraDestination Essaouira Meals included Breakfast Hotel 4 . Hôtel Coté Océan Mogador, or similar Today is a free day for you to explore more of Essaouira at your own pace. Being a charming and vibrant resort town, you’ll find no shortage of dining options, live music, boutiques and art galleries. Water sports are popular here, especially windsurfing and kitesurfing given the gusty winds. Essaouira’s medina is small which means you are less likely to get lost! OPTIONAL TOUR - HORSE RIDING IN ESSAOUIRA Gallop your way across wide beaches, forests and dunes on this two-hour horse riding adventure. DAY 14 Destination Essaouira . Home Meals included Breakfast Hotel N/A Enjoy one last delicious Moroccan breakfast this morning before your adventure comes to an end. After breakfast we drive 4-hours to Casablanca Airport for our onward flight.
HomeDestination Home Meals included Hotel N/A Arrive home today. We hope you've been inspired.
- Return international airfares with Emirates
- Return airport transfers
- 12 nights 4 to 5 star hotel accommodation
- Daily breakfast and 2 dinners
- The services of a professional English-speaking guide throughout
- In-depth sightseeing & all entry fees as per the itinerary
- Dedicated private transportation throughout
- 24/7 customer service and your own Dedicated Support Agent
- Casablanca – Enjoy a guided tour of Morocco’s largest city
- Rabat – a guided tour through Rabat’s stunning medina
- Chefchaouen – Stroll through the blue-washed old town streets
- Meknes – Wind your way through the medina of Meknes
- Volubilis – Unearth the Roman ruins of Volubilis
- Fes – Be guided through the maze of Fes Medina
- Ifrane – Discover the leafy mountain town of Ifrane
- Midelt – Explore the Berber village of Midelt
- Dades Valley – Enjoy the cool oasis of Togra Gorge
- Ait Benhaddou – The real-life village featured in cinematic movies like Gladiator
- Marrakech – A Guided walking tour of Marrakech
- Essaouira – Enjoy two nights in Morocco’s favourite seaside town
You have the choice to add the following tours to enhance your experience:
Day 3: Guided visit of Hassan II mosque – AUD $39
Day 6: Moroccan Hammam Experience – AUD $79
Day 6: Home-cooked dinner with Moroccan family – AUD $69
(Note: You can select both options on Day 6)
Day 9: Atlas Movie Studios – AUD $25
Day 10: A Taste of Marrakech tour – AUD $109
Day 11: Cooking class at La Maison Arabe – AUD $109
Day 13: Horse riding in Essaouira – AUD $59
Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online or speaking with your Dedicated Support Agent for assistance.
Please note that you must select your Optional Tours no later than 65 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency. We appreciate your understanding.
- Travel insurance (compulsory)
- Optional activities
- Personal expenses
- Anything not mentioned in the itinerary
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You will travel with Emirates (Qantas, Etihad, Qatar, Malaysian, South African Airways, China Southern or similar if unavailable)
Most flights will require a minimum of 1 transit (maximum 2).
All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage. Despite the airline's baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
Once ticketed, flights are non-refundable.
1. Any changes will be subject to the airline rules and change fees.
2. Full names as per passport (including all middle names) are required.
3. Any airline schedule changes or cancellations are beyond our control.
4. Premium Economy or Business Class upgrades Premium Economy - call us on 1300 874 764 to confirm.
5. Business Class upgrade available - call us on 1300 874 764 to confirm (subject to availability).
How to extend your stay
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour. If you wish to do so, please follow these steps:
1. Follow the ‘Book Now’ prompts after signing up, until you reach the 'Notes' field
2. Here, please specify your preferred flight arrangements and if you require additional accommodation, with the number of nights needed.
3. After finalising your purchase and submitting your booking form, a member of our team will be in contact with you via email to verify your request.
In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.
A general level of fitness and mobility is required for this tour. The itinerary includes ample free time and you will not be impacted by stairs and uneven terrain. Where coach transportation is included, you will be required to get on and off the coach or plane with ease.
20 kilos checked baggage per person
7 kilos of hand luggage.
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.
Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email email@example.com to confirm (subject to availability).
This package allows you to avoid paying a single supplement by booking as a Paired Solo Traveller. Please indicate in the 'Notes field for the special requirement at the time of booking during the purchase by sending us Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email firstname.lastname@example.org to confirm (subject to availability).
Regardless of whether an accompanying solo traveller is found, you are guaranteed to travel at no additional cost. Solo travellers are matched only on the basis of gender and not on other factors such as age, nationality, religion or sexuality. We kindly ask that you disclose any requirements, medical or otherwise, that might disturb your matched traveller’s sleep (e.g. sleep apnoea or a CPAP machine).
Unfortunately, with this in mind and in the interest of other travellers, we request that you proceed with your own private room with the resulting single supplement. Should a second solo traveller not be available, you are nonetheless guaranteed to travel at no extra cost and you will be placed into a single, twin share or double room by yourself. Your tour group may include multiple solo travellers who may or may not be paired. No changes will be permitted to any pairing arrangements.
Note that for some portions of some itineraries, the group sizes will vary. Some packages may operate on groups as small as 2 people and therefore, there may be time spent travelling only with your paired traveller. Should a package require a minimum number of 2 travellers and you are not paired, your booking may be cancelled.
All departures remain strictly subject to availability and may sell out prior to your tentative booking being confirmed, in which case the fee will be refunded in full. All other booking terms apply.
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.
Travel insurance (compulsory)
Anything not mentioned in the itinerary
Final documentation including e-tickets and hotel details will be provided approximately 30 - 90 days prior to travel.
Your group size can be from 10-30 people
Children must be 5 years old or over and share a room with parents at all times. Children are at the same price as adults.
[Average] [Above Average] [Excellent] [Superior] [Athlete]
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Tripmia Travels and Tours customers. As a general rule, porterage is not included, therefore at all times, you are expected to handle your own luggage where help may not be available. This particular tour is categorised as a “Superior":
Superior – Active Tour: A very good level of fitness and mobility is required for you to enjoy all aspects of the itinerary, as this is considered a fast-paced tour. While there is some free time scheduled either in the morning or afternoon, there are many full days of sightseeing with minimal rest and some early starts. You will be required to walk up and down stairs, get on and off the coach and participate in all scheduled sightseeing that may be conducted on uneven ground and terrain. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.
It is the traveller’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of 6 months from your intended date of return.
Australian passport holders do not require a visa to enter the European Union for a stay up to 90 days.
Some countries require e-visa . You will be able to obtain your E-visa when you have your tour documents indicating your date of entry into a country, approximately 120 days prior to departure.
Please note, the ETA has limited to 60 days validity from the date of arrival. We can assist you over the phone as best as possible, however additional fee of $300 will be charged if you want us to submit an application on your behalf.
Please note that the information provided is subject to change at any time. For the most up-to-date information, we recommend visiting https://smartraveller.gov.au/Pages/default.aspx.
A friendly reminder that tipping is not included in your package. At the commencement of your tour, you will be asked to provide tipping to your guide towards a ‘kitty’, which is then used towards the guide tipping for the services of helpers, hotel staff, restaurants and airport porterage. We recommend AUD$3 per person, per day, to be paid in local currency. Please note that this tipping is not for the guide or driver, merely for the guide to tip the services of other local workers during your tour. While not made compulsory, if you choose not to contribute to the kitty it means that the guide is tipping for these services out of their own pocket. Your cooperation in this instance is most appreciated.
Further, tips for your guide and driver will be collected at the conclusion of their services. To remove the uncertainty and stress of not knowing how much is appropriate to tip we recommend AUD$6-10 per person per day for your guide and AUD$3-5 per person per day for your driver to be paid in local currency. The amount you wish to contribute is dependent on the services received and at the complete discretion of the guest. Thank you for your understanding.
Any other tipping, such as tips for the camera and video fees, bathroom attendants or hotel porters that are taking luggage to your room, is at your discretion as are gratuities for additional requested special services. We encourage passengers to have a supply of small denominations of local currency to distribute for personal tipping.
Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.
Credit Card Fee
The following Card Fees apply:
Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.
American Express (Amex) - 2.8% fee applies.
For late payment or urgent bookings, please notify us via email at email@example.com
PAYMENT BY CHEQUE
Please note that cheque payments require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balances to you.
Receipt of Deposit
By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:
- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.
- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.
- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.
Balance of Payment
Outstanding balance depends on the type of service you are undertaking:
- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.
- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.
Travel insurance is required to protect yourself against the unexpected. An illness, an accident or an unexpected situation can arise before or during any type of vacation. Such an event might cause you to cut short your trip or cause your trip to be cancelled. Insurance protects passengers from financial loss in the event of an emergency. We have partnered with Covermore to offer our customers competitive rates for their travel insurance. All Cover-More travel insurance policy holders have access to 24-hour emergency assistance. Read the Combined Financial Services Guide and Product Disclosure Statement Essentials & Travelsure before deciding to buy our travel insurance. You can book comprehensive or budget cover simply by clicking https://www.tripmia.com.au/travel-insurance to arrange your policy.
“Limits, sub‐limits, conditions and exclusions apply. Insurance administered by Cover‐More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy this insurance.”
Cancellation by customer
Before the travel date the following fees will be apply:
Private Tours or Group Tours/ Packages Large Group Tours & School Tours
(More than 16 people)
65 days or more before departure – loss of deposit
90 days or more before departure -loss of deposit
64‐40 days before departure – 45%
89‐79 days before departure – 55%
39‐31 days before departure – 75%
78‐61 days before departure – 85%
Within 30 days of departure – 100%
Within 60 days of departure – 100%
Any ’no show’ – 100%
Any ’no show’ – 100%
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.
Please refer to the airlines cancellation policies.
Cancellation by Tripmia Travel and Tours
For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tripmia Travel and Tours will refund the full price paid, less visa cost.
If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure.
Cancellation by Third Party Travel Provider
If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.
We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
Tripmia Travel and Tours (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tripmia Travel and Tours shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.
By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
The information provided is subject to change and may be affected by unforeseen events outside the control of Tripmia Travel and Tours. Where changes to your itinerary or bookings occur, appropriate advice or instructions will be sent to your email address.
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