- Trip Outline
- Trip Includes
- Trip Excludes
15 Day Timeless African Safari FROM $7,500 PER PERSON, TWIN SHARE
- Kruger National Park
- Rovos Rail
- Cape Town
- Return international airfares with South African Airways
- All internal Africa airfares
- All airport transfers and station transfers
- 10 nights premium hotel & lodge accommodation
- 2 nights on board ultra-luxury Rovos Rail in a Pullman Suite including most drinks, fine dining meals and off train excursions
- Daily breakfast, 4 lunches & 7 dinners
- Multiple game drives while in Kruger National Park to witness the incredible wildlife
- Incredible sightseeing while on the Rovos Rail and throughout Cape Town including the imposing Table Mountain
Why Book With Us?
- 24 hour, 7 days a week customer support
- Our Customer Service Guarantee
- A Dedicated Support Agent for every booking
- Our Donation Promise
WhatsApp: 0490 192 224
Tel: 1300 874 764 / 02 9188 5053 / 08 7979 2323
ONLINE TRAVEL, FLIGHTS, TOURS, ACTIVITIES, PACKAGES DEALS & MORE
South Africa is a country of astonishing diversity. Enjoy the thrill of the chase as you seek out the legendary Big Five in one of Africa’s most acclaimed national parks. Experience the nostalgia of a bygone era onboard the luxurious Rovos Rail as you traverse exotic terrain.
Home . JohannesburgDestination Home . Johannesburg Meals included Hotel N/A Today begins the adventure of a lifetime as you depart Australia for your private Africa safari!
Johannesburg . Kruger National ParkDestination Johannesburg . Kruger National Park Meals included Dinner Hotel 4 . Maqueda Lodge, or similar On arrival in Johannesburg, you will take your connecting flight to Nelspruit Airport, the gateway to the Kruger National Park. Upon arrival in Nelspruit, you will be warmly greeted by a representative from your lodge and transferred to your luxury accommodation. After check-in, spend the rest of the day at your leisure, relaxing and mingling with your fellow travellers. Later this evening, we'll enjoy a delicious three-course dinner to round off the day before preparing for an early morning tomorrow.
Kruger National ParkDestination Kruger National Park Meals included Breakfast, Dinner Hotel 4 . Maqueda Lodge, or similar Rise with the sun this morning as you begin an early morning game drive through Kruger National Park. Ensure you bring your camera along as you will be spotting the magnificent Big Five in their natural habitat. The Big Five represent the five largest game animals in Africa and include the lion, leopard, rhinoceros, elephant and Cape buffalo. These incredible animals are on most safari bucket lists, but we'll be seeing so much more as we explore this sprawling game reserve, which is one of the largest of its kind on the continent. We'll get up close to all kinds of animals on this six- to eight-hour tour in our specialised safari vehicle, led by an expert guide. Later this evening, enjoy a well-deserved three-course dinner while swapping stories of animal encounters with your fellow travellers.
Kruger National ParkDestination Kruger National Park Meals included Breakfast, Lunch, Dinner Hotel 4 . Maqueda Lodge, or similar Today is free day to spend as you wish. Following breakfast, you may simply relax and unwind or partake in an optional excursion to Swaziland.
Kruger National ParkDestination Kruger National Park Meals included Breakfast, Dinner Hotel 4 . Maqueda Lodge, or similar Rise early again today for another phenomenal game drive through Kruger National Park. Keep your eyes peeled for any animals you may have missed on the first game drive and savour the range of different landscapes you'll traverse. No two days within the park are the same!
Kruger National ParkDestination Kruger National Park Meals included Breakfast, Lunch, Dinner Hotel 4 . Maqueda Lodge, or similar Enjoy a free day today after breakfast. Relax at the lodge and reminisce about all the amazing animals you've seen so far, or partake in an optional tour.
Kruger National Park . PretoriaDestination Kruger National Park . Pretoria Meals included Breakfast Hotel 4 . AM Milner , or similar After breakfast, say farewell to the magnificent animals that call Kruger National Park home as you head to Nelspruit Airport for your flight back to Johannesburg. You'll be welcomed at the airport for your transfer to Pretoria for your overnight stay. After check-in, spend the rest of the day at leisure.
Pretoria . Rovos RailDestination Pretoria . Rovos Rail . Meals included Breakfast, Dinner Hotel 5 . Rovos Rail - Pullman Suite, or similar Today your luxury tour onboard Rovos Rail begins. This five-star train harks back to a more glamorous, bygone era of travel – one that includes gleaming wood-panelled interiors, rolltop baths and evening meals in sumptuously decorated dining carriages. You’ll be transferred from your hotel to the Rovos Rail Station for departure, where you'll begin your journey travelling through the goldfields of the Witwatersrand. Guests may freshen up in their suites before joining fellow travellers in the lounge car or observation car at the rear of the train. Dinner is served in the charming, Victorian-era dining cars and will be complemented by a selection of fine South African wines. Meals onboard will include fresh, local ingredients and traditional game dishes.
Rovos RailDestination . Rovos Rail Meals included Breakfast, Lunch, Dinner Hotel 5 . Rovos Rail - Pullman Suite, or similar Enjoy a fabulous breakfast in the dining car as the train passes by a beautiful shallow lake. On the right-hand side of the train you can often spot flocks of fairy-floss-pink lesser flamingos, up to 23,000 strong. Shortly after breakfast, we'll arrive in Kimberley, the capital of South Africa’s Northern Cape Province. Disembark the train for a tour of the city and a visit to the Diamond Museum, where you’ll see sparkling jewellery displays as well as uncut stones. Next, visit the 19th-century diamond mine, known plainly as The Big Hole – this incredibly deep mine was dug by hand. We'll depart Kimberly just in time to enjoy lunch in the dining cars. Savour the views as you travel through the huge semi-desert expanse of the Karoo. Spend the afternoon in the lounge car and observation car at the rear of the train where tea will be served until dinner time.
Rovos Rail . Cape TownDestination Rovos Rail . Cape Town Meals included Breakfast, Lunch Hotel 4 . Winchester Mansions , or similar Enjoy breakfast this morning as the train continues on towards the village of Matjiesfontein. You'll have the opportunity to disembark the train at Whitehill Siding and enjoy a leisurely walk along the final five kilometres into town, should you choose. You’ll be accompanied by a member of staff, who will advise putting on a comfortable pair of walking shoes. Alternatively, you may wish to disembark the train at Matjiesfontein station. Here you'll stroll through the Victorian-era village before returning to the platform to visit the collection of historic cars and railway carriages to the right of the grand Lord Milner Hotel. Shortly after departing Matjiesfontein the train will arrive at the first of four tunnels on the pass. The second tunnel is 13.5 kilometres long, and guests are advised to be careful during this thrilling experience as we are temporarily deprived of the natural light. Lunch will be served in the dining cars as the train descends the 750 metres down the escarpment, through the Hex River Valley. Tea will be available in the lounge car and observation car at the rear of the train as you relax and enjoy the vista through the last leg of your train journey. On arrival in Cape Town, you will be welcomed by a representative of Private Safaris who will assist you with the transfers to your hotel, Winchester Mansions. This iconic seafront hotel is situated between Table Mountain and the V&A Waterfront. Check in and freshen up before spending the rest of your day at leisure.
Cape TownDestination Cape Town Meals included Breakfast Hotel 4 . Winchester Mansions , or similar Today is a free day to enjoy the spectacular city of Cape Town at your own pace. Optional tour: Franschhoek Valley – The food and wine heartland of the country, the Cape Winelands region is where world-famous sauvignon blanc, chardonnay and pinot noir grapes are grown. The fertile soil and Mediterranean climate also mean this region some stellar produce, attracting top chefs from far and wide. This tour includes a combination of vintage style railway tram and open-air tram-bus transport, taking you around a seven-stop loop. Hop on and off as you please at each stop, and experience the activities on offer, be it for wine tasting or a delicious lunch.
Cape TownDestination Cape Town Meals included Breakfast Hotel 4 . Winchester Mansions , or similar After breakfast, we'll take a brief tour of Afrogem, one of the country's leading jewellery manufacturers. Witness firsthand how smelted gold is transformed and watch the craftsman set gems and semi-precious stones into exquisite creations before your eyes. Next, we'll enjoy a trip in the cable car to the top of Table Mountain for panoramic views over the so-called Mother City. When you're ready, make your own way back to your hotel where the rest of the day is yours to spend as you please. Optional tour: Robben Island – Famous, or rather infamous, as the island prison where Nelson Mandela served 18 years, Robben Island has become a major tourism attraction, and a UNESCO World Heritage Site and museum. In addition to a prison, this isolated site has also housed a hospital, a mental institution, a leper colony and a military base. Learn more about the political prisoners that once resided here, as you explore this important part of South Africa's history.
Cape TownDestination Cape Town Meals included Breakfast Hotel 4 . Winchester Mansions , or similar After an early breakfast we’ll set out to enjoy a full day tour of the Cape Peninsula. Don’t forget your camera! The tour begins with a scenic drive along the Atlantic seaboard, passing through the natural beauty of Camps Bay, and the quaint fishing village of Hout Bay. The tour includes a trip to the gorgeous Cape Point, which lies at the south-western tip of the Cape Peninsula. Here you’ll witness dramatic scenery and the most spectacular views as you witness the union of the Atlantic and Indian Oceans. The rugged and mountainous Cape Point Nature Reserve comprises 17,300 acres of indigenous fauna and flora. Here you can see some incredible wildlife, including baboons, Cape Mountain Zebra and the elusive eland (the world's largest antelope). En route back to your hotel you’ll also have the opportunity to visit the penguin colony at Boulders Beach. Your day will finish off at the beautiful Kirstenbosch National Botanical Garden for a short walking tour of the largest native flora.
Cape Town . HomeDestination Cape Town . Home Meals included breakfast Hotel N/A After breakfast, it’ll be time to check-out of your hotel and begin your farewells as your trip comes to a close. You will be transferred to Cape Town International Airport where you will board your onward flight to Australia. We hope you’ve had a fantastic adventure with plenty of stories, photos and memories to share with friends and family back home.
HomeDestination . Home Meals included Hotel N/A Arrive home today.
- Return international airfares with South African Airways
- All internal Africa airfares
- All airport transfers and station transfers
- 10 nights premium hotel & lodge accommodation
- 2 nights on board ultra-luxury Rovos Rail in a Pullman Suite including most drinks,
fine dining meals and off train excursions
- Daily breakfast, 4 lunches & 7 dinners
- Multiple game drives while in Kruger National Park to witness the incredible
- Incredible sightseeing while on the Rovos Rail and throughout Cape Town
including the imposing Table Mountain
- Kruger National Park – Enjoy multiple game drives in one of the world’s most iconic big game parks.
- Rovos Rail – Watch the African savannah drift by from the luxury of your stateroom.
- Rovos Rail – Visit the Big Hole and the Diamond Mine Museum.
- Rovos Rail – Visit to the historic village of Matjiesfontein.
- Cape Town – Journey up the cable car to the top of Table Mountain for some exquisite views of Cape Town.
- Cape Town – Undertake a full day tour of the spectacular Cape Peninsula.
Some dates operate in reverse. Please refer to the departure date list. Please call Tripmia for more information on reverse itinerary.
Deluxe Cabin upgrade: $999 per person, in addition to the package price. Please make your request ‘deluxe cabin’ in the ‘special requests’ field prior to making your purchase.
HOW TO BOOK & PAYMENTS
Deposit & Payment: Secure your package with a deposit of $500 per person. Pay a 2nd instalment of $2749 per person within 28 days. You will then be invoiced for final payment 90 days prior to departure.
- Select the yellow Book tab to begin your booking (you must ‘Sign Up’ first by entering your email and creating a password)
- Then select the Yellow ‘Book now’ tab of the tour you have selected
- Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests
- Click the yellow ‘Proceed to Secure Checkout’ tab
- Enter your credit card or PayPal details to secure your deposit/payment
- Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfil your booking
- Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Tripmia Vacation!
- You will then be allocated and contacted by one of our Dedicated Support Agent’s (within 48 hours) who will support you right up until you return from your journey
FLIGHTS, UPGRADES & EXTENSIONS
- You will travel with South African Airways (or Qantas if unavailable) Most flights will require a minimum of 1 transit (maximum 2).
- All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage.
- Despite the airlines’ baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
- Once ticketed, flights are non-refundable. Any changes will be subject to the airline rules and change fees.
- Full names as per passport (including all middle names) are required.
- Any airline schedule changes or cancellations are beyond our control.
Premium Economy or Business Class upgrades
- Premium Economy – Not available.
- Business Class upgrade is available from an additional $5,500 per person (subject to availability).
- Please specify this as a ‘Special Request’ when completing your booking and you will be quoted for the additional fare. In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.
- If you would prefer to fly with Qantas, please mention this in the “Note” field when completing your purchase. Our supplier will make contact with you directly to confirm your flight preference and any surcharge involved to upgrade to Qantas, will be invoiced to you directly by Tripmia Vacations.
- Land Only discount (if booking your own flights) A $1,700 per person reduction from the twin share price applies if you wish to arrange your own airfares. Should you wish to purchase land only, please select this option in the booking process, under ‘Departure City’.
Please note, no internal flights are included if you take this option.
- Namibia Extension – $3,499 per person, twin share.
- Enjoy 6 days journeying to incredible Namibia and the iconic Etosha National Park and its desert landscape. One of the few countries where animals still roam freely mostly unrestricted by human influence, the country has a great mix of desert, semi- desert and savannahs.
Internal Africa airfares from Cape Town to Windheok
Return airport transfers
- 5 nights deluxe accommodation
- Game drives in Etosha National Park
- Breakfast daily, 3 dinners
The $150pp extension supplement does not apply if selecting this option.
How to extend your stay
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour.
If you wish to do so, please follow these steps:
- Follow the ‘book now’ prompts.After selecting your departure date and completing your bedding configuration details, please select if you wish to ‘arrive early’ and/or ‘stay behind’ in the ‘Notes’ field.
- In the ‘special requests’ field, please specify your extension requirements.
- Complete the remaining booking requirements and click ‘pay now’.
- After finalising your purchase, a member of our reservations team will be in contact with you to discuss your extension request.
- A $150 per person supplement plus any fare difference applies if you wish to confirm your extension. You will be contacted after purchase for the collection of this payment.
- All additional accommodation and sightseeing is at your own arrangement.
- Swaziland – $215pp
- Sunset Game Drive – $120pp
- Panoramic tour – $215pp
- Franschoek Valley – $135pp
- Robben Island – $75pp
Optional tours can be booked at the time of purchase with your package. You will be able to select these as an ‘Add-On’ during the purchase path before paying your deposit. Any additional costs incurred will be added to the final balance of your booking. If you are not ready to choose your optional tours, you can log in to your account and add them to your order at a later date, or you can contact your Dedicated Support Agent for assistance. Please note that if you are pre-purchasing an optional tour, you must book the tour no later than 60 days before departure. Additional tours may be purchased while on your trip, however, they are subject to availability and liable to price fluctuations as a result of currency exchange rates at the time.
- Travel insurance (compulsory)
- Anything not mentioned in the itinerary
- Optional activities
- Personal expenses
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You will travel with Emirates (Qantas, Etihad, Qatar, Malaysian, South African Airways, China Southern or similar if unavailable)
Most flights will require a minimum of 1 transit (maximum 2).
All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage. Despite the airline's baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
Once ticketed, flights are non-refundable.
1. Any changes will be subject to the airline rules and change fees.
2. Full names as per passport (including all middle names) are required.
3. Any airline schedule changes or cancellations are beyond our control.
4. Premium Economy or Business Class upgrades Premium Economy - call us on 1300 874 764 to confirm.
5. Business Class upgrade available - call us on 1300 874 764 to confirm (subject to availability).
How to extend your stay
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour. If you wish to do so, please follow these steps:
1. Follow the ‘Book Now’ prompts after signing up, until you reach the 'Notes' field
2. Here, please specify your preferred flight arrangements and if you require additional accommodation, with the number of nights needed.
3. After finalising your purchase and submitting your booking form, a member of our team will be in contact with you via email to verify your request.
In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.
A general level of fitness and mobility is required for this tour. The itinerary includes ample free time and you will not be impacted by stairs and uneven terrain. Where coach transportation is included, you will be required to get on and off the coach or plane with ease.
20 kilos checked baggage per person
7 kilos of hand luggage.
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.
Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email firstname.lastname@example.org to confirm (subject to availability).
This package allows you to avoid paying a single supplement by booking as a Paired Solo Traveller. Please indicate in the 'Notes field for the special requirement at the time of booking during the purchase by sending us Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email email@example.com to confirm (subject to availability).
Regardless of whether an accompanying solo traveller is found, you are guaranteed to travel at no additional cost. Solo travellers are matched only on the basis of gender and not on other factors such as age, nationality, religion or sexuality. We kindly ask that you disclose any requirements, medical or otherwise, that might disturb your matched traveller’s sleep (e.g. sleep apnoea or a CPAP machine).
Unfortunately, with this in mind and in the interest of other travellers, we request that you proceed with your own private room with the resulting single supplement. Should a second solo traveller not be available, you are nonetheless guaranteed to travel at no extra cost and you will be placed into a single, twin share or double room by yourself. Your tour group may include multiple solo travellers who may or may not be paired. No changes will be permitted to any pairing arrangements.
Note that for some portions of some itineraries, the group sizes will vary. Some packages may operate on groups as small as 2 people and therefore, there may be time spent travelling only with your paired traveller. Should a package require a minimum number of 2 travellers and you are not paired, your booking may be cancelled.
All departures remain strictly subject to availability and may sell out prior to your tentative booking being confirmed, in which case the fee will be refunded in full. All other booking terms apply.
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.
Travel insurance (compulsory)
Anything not mentioned in the itinerary
Final documentation including e-tickets and hotel details will be provided approximately 30 - 90 days prior to travel.
Your group size can be from 10-30 people
Children must be 5 years old or over and share a room with parents at all times. Children are at the same price as adults.
[Average] [Above Average] [Excellent] [Superior] [Athlete]
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Tripmia Travels and Tours customers. As a general rule, porterage is not included, therefore at all times, you are expected to handle your own luggage where help may not be available. This particular tour is categorised as a “Superior":
Superior – Active Tour: A very good level of fitness and mobility is required for you to enjoy all aspects of the itinerary, as this is considered a fast-paced tour. While there is some free time scheduled either in the morning or afternoon, there are many full days of sightseeing with minimal rest and some early starts. You will be required to walk up and down stairs, get on and off the coach and participate in all scheduled sightseeing that may be conducted on uneven ground and terrain. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.
It is the traveller’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of 6 months from your intended date of return.
Australian passport holders do not require a visa to enter the European Union for a stay up to 90 days.
Some countries require e-visa . You will be able to obtain your E-visa when you have your tour documents indicating your date of entry into a country, approximately 120 days prior to departure.
Please note, the ETA has limited to 60 days validity from the date of arrival. We can assist you over the phone as best as possible, however additional fee of $300 will be charged if you want us to submit an application on your behalf.
Please note that the information provided is subject to change at any time. For the most up-to-date information, we recommend visiting https://smartraveller.gov.au/Pages/default.aspx.
A friendly reminder that tipping is not included in your package. At the commencement of your tour, you will be asked to provide tipping to your guide towards a ‘kitty’, which is then used towards the guide tipping for the services of helpers, hotel staff, restaurants and airport porterage. We recommend AUD$3 per person, per day, to be paid in local currency. Please note that this tipping is not for the guide or driver, merely for the guide to tip the services of other local workers during your tour. While not made compulsory, if you choose not to contribute to the kitty it means that the guide is tipping for these services out of their own pocket. Your cooperation in this instance is most appreciated.
Further, tips for your guide and driver will be collected at the conclusion of their services. To remove the uncertainty and stress of not knowing how much is appropriate to tip we recommend AUD$6-10 per person per day for your guide and AUD$3-5 per person per day for your driver to be paid in local currency. The amount you wish to contribute is dependent on the services received and at the complete discretion of the guest. Thank you for your understanding.
Any other tipping, such as tips for the camera and video fees, bathroom attendants or hotel porters that are taking luggage to your room, is at your discretion as are gratuities for additional requested special services. We encourage passengers to have a supply of small denominations of local currency to distribute for personal tipping.
Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.
Credit Card Fee
The following Card Fees apply:
Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.
American Express (Amex) - 2.8% fee applies.
For late payment or urgent bookings, please notify us via email at firstname.lastname@example.org
PAYMENT BY CHEQUE
Please note that cheque payments require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balances to you.
Receipt of Deposit
By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:
- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.
- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.
- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.
Balance of Payment
Outstanding balance depends on the type of service you are undertaking:
- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.
- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.
Travel insurance is required to protect yourself against the unexpected. An illness, an accident or an unexpected situation can arise before or during any type of vacation. Such an event might cause you to cut short your trip or cause your trip to be cancelled. Insurance protects passengers from financial loss in the event of an emergency. We have partnered with Covermore to offer our customers competitive rates for their travel insurance. All Cover-More travel insurance policy holders have access to 24-hour emergency assistance. Read the Combined Financial Services Guide and Product Disclosure Statement Essentials & Travelsure before deciding to buy our travel insurance. You can book comprehensive or budget cover simply by clicking https://www.tripmia.com.au/travel-insurance to arrange your policy.
“Limits, sub‐limits, conditions and exclusions apply. Insurance administered by Cover‐More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy this insurance.”
Cancellation by customer
Before the travel date the following fees will be apply:
Private Tours or Group Tours/ Packages Large Group Tours & School Tours
(More than 16 people)
65 days or more before departure – loss of deposit
90 days or more before departure -loss of deposit
64‐40 days before departure – 45%
89‐79 days before departure – 55%
39‐31 days before departure – 75%
78‐61 days before departure – 85%
Within 30 days of departure – 100%
Within 60 days of departure – 100%
Any ’no show’ – 100%
Any ’no show’ – 100%
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.
Please refer to the airlines cancellation policies.
Cancellation by Tripmia Travel and Tours
For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tripmia Travel and Tours will refund the full price paid, less visa cost.
If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure.
Cancellation by Third Party Travel Provider
If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.
We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
Tripmia Travel and Tours (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tripmia Travel and Tours shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.
By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
The information provided is subject to change and may be affected by unforeseen events outside the control of Tripmia Travel and Tours. Where changes to your itinerary or bookings occur, appropriate advice or instructions will be sent to your email address.
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