- Trip Outline
- Trip Includes
- Trip Excludes
13 Day Luxury Jordan & Israel FROM $ 7,500 PER PERSON, TWIN SHARE
Journey through the deserts tracking the footsteps of Lawrence of Arabia and be mesmerised by the rolling sand dunes, all the while surrounding yourself with
contemporary comforts, outstanding cuisine, and mesmerising sights of both Jordan and Israel.
- Wadi Rum
- Dead Sea
- Tel Aviv
- ✓ Small group – 16 people max
- ✓ Return international airfares
- ✓ Return airport transfers
- ✓ 11 nights 4 to 5-star accommodation throughout
- ✓ Including 1 night luxury camp in Wadi Rum and 2 nights at the iconic American Colony Jerusalem
- ✓ Daily breakfast, 3 lunches, 2 dinners
- ✓ Escorted English speaking guide throughout
- ✓ Incredible sightseeing as per the itinerary
- ✓ Dedicated private transportation throughout
- ✓ 24/7 customer service and your own Dedicated Support Agent
- Wadi Rum
- Dead Sea
- Tel Aviv
Call 1300 874 764 Email firstname.lastname@example.org or WhatsApp 0490 192 224
AmmanDestination Home . Amman Meals included Hotel 5 . Amman Marriott Hotel, or similar Welcome to Jordan, cosmopolitan and contemporary, yet steeped in biblical history. On arrival at Amman's Queen Alia International Airport, you will be met by our representative and transferred to your hotel.
Amman . Jerash . AmmanDestination Amman . Jerash . Amman Meals included Breakfast, Lunch Hotel 5 . Amman Marriott Hotel, or similar After breakfast enjoy a tour of this capital city. Cosmopolitan and contemporary, yet steeped in ancient biblical history, Amman is a bit of a chameleon. Most of the city's historical sites are located downtown. Here we'll visit the Citadel, with remains from the Roman to the early Islamic period; the Jordan Archaeological Museum, which houses some of the Dead Sea Scrolls, as well as other valuable artifacts; the souq, where we'll get an idea of everyday life; as well as the beautifully restored 2nd-century Roman Theatre. Next, we'll take a short drive (approximately one-hour) north to Jerash. Once one of the grandest ancient Roman cities in the world, Jerash now boasts some of the best Greco-Roman ruins around. Admire this site's striking collection of crumbling archways, theatres, baths, public buildings and colonnaded streets. Grand columns encircle the city's centrepiece, the Oval Plaza, a wonderfully atmospheric place to linger after exploring this ruined city's lasting riches.
Amman . PetraDestination Amman . Petra Meals included Breakfast Hotel 5 . Marriott Hotel Petra, or similar Today marks the beginning of our journey towards the fabled site of Petra. En route we'll visit Madaba, an ancient market town that's home to a number of fine Byzantine mosaics, the most outstanding of which lies within Saint George's Greek Orthodox Church. Here, a map of the Holy Land once carpeted the whole floor, said to contain more than two million pieces. Crafted around 560 CE, a large swathe of this mosaic map can still be viewed, providing the oldest map of Palestine in existence. Next we'll continue to the ancient village at Dana, on the edge of the Dana Biosphere Reserve, where local artisans sell silver jewellery. Later, we'll drive along the King's Highway, up to Shobak Castle, sometimes known as Montreal. Perched at the top of a hill in the desert, this ancient Crusader castle was originally built to protect the eastern flank of the Latin Kingdom and its trade routes to the sea before it fell to Muslim sultan Saladin in 1189. Stroll the site and discover a small chapel, original gatehouse, and find out where a long, dark secret passage leads.
PetraDestination Petra Meals included Breakfast Hotel 5 . Marriott Hotel Petra, or similar Great ready for Petra! A firm fixture on most bucket lists for good reason – the jewel of Jordan is an arresting sight. The so-called Rose City boasts an impressive series of tombs, caves and temples hidden behind ornate façades carved directly into the rock. No one knows the exact date of this desert kingdom's creation, but the lost city of the Nabateans is believed to date as far back as the 2nd century CE. The city has lain empty and unknown for centuries, only rediscovered in 1812 by a Swiss explorer. You'll feel just like Indiana Jones, as you meander through the narrow canyon known as the Siq; at times the path measures only a few metres wide, with walls soaring up to 180 metres on either side of you. It's easy to imagine the armies and merchants who made their way here many years ago, and the sense of awe they too must have felt upon reaching this ancient rock-hewn kingdom, surrounded by such a stark landscape. The Siq is the main entranceway to The Treasury – perhaps Petra's most iconic sight, and one of its most elaborate temples. Petra's greatest surprise, however, is its size. With our guide we'll explore the old Roman road, the amphitheatre and several tombs. We'll also climb up to the beautiful façade of the Monastery, from where you will have a magnificent view of the entire site. Exploring this truly extraordinary destination is sure to be a highlight of your trip.
Wadi Rum . Dead Sea . AmmanDestination Wadi Rum . Dead Sea . Amman Meals included Breakfast, lunch Hotel 5 . Amman Marriott Hotel, or similar After waking up in the unique environment of the luxury camp this morning, we'll enjoy a walk around the area before scaling one of the large dunes to enjoy sensational views of the surrounding area; keen photographers will be delighted. We'll then ride camels back across the Wadi Rum desert. Later, we'll drive for approximately an hour and a half to reach a radically different landscape – the Dead Sea. We'll spend the afternoon on the shores of this famous body of water, named for the dearth of life in its waters. The saline water has a high density that keeps bathers buoyant and makes getting underneath the surface very difficult. Floating on the surface without any sort of lilo makes for a once in a lifetime experience. Afterwards, we'll return to Amman for the evening.
Wadi Rum Dead Sea AmmanDestination Wadi Rum Dead Sea Amman eals included Breakfast, lunch Hotel 5 Amman Marriott Hotel, or similar After waking up in the unique environment of the luxury camp this morning, we'll enjoy a walk around the area before scaling one of the large dunes to enjoy sensational views of the surrounding area; keen photographers will be delighted. We'll then ride camels back across the Wadi Rum desert. Later, we'll drive for approximately an hour and a half to reach a radically different landscape – the Dead Sea. We'll spend the afternoon on the shores of this famous body of water, named for the dearth of life in its waters. The saline water has a high density that keeps bathers buoyant and makes getting underneath the surface very difficult. Floating on the surface without any sort of lilo makes for a once in a lifetime experience. Afterwards, we'll return to Amman for the evening.
Amman . Masada . JerusalemDestination Amman . Masada . Jerusalem Meals included Breakfast, Dinner Hotel 5 . The American Colony Hotel, or similar Leaving the hotel early this morning, we make our way to the Allenby bridge, at the Israeli border. The bridge crosses the Jordan River near the city of Jericho and connects the West Bank with Jordan. En route to Jerusalem we visit the ancient fortress of Masada. Situated at the very top of an isolated rock plateau in southeastern Israel, Masada is the site of the Jews’ last stand against the Romans after the fall of Jerusalem in 70 CE, and is designated a UNESCO World Heritage Site. Afterwards, we continue our drive to Jerusalem, where we'll enjoy a welcome dinner to celebrate our first night in Israel. Tonight, we'll sleep at the American Colony Hotel, one of our Inspiring Stays, and one of the Leading Hotels of the World. Sitting at the seam of East and West Jerusalem, the American Colony Hotel is steeped in over a century of history. The building was originally constructed and owned by a nobleman of the Ottoman Empire.
Jerusalem . Bethlehem . JerusalemDestination Jerusalem . Bethlehem . Jerusalem Meals included Breakfast Hotel 5 . The American Colony Hotel, or similar After breakfast, we head out to explore two of the most iconic and important cities on the globe – Jerusalem and Bethlehem. Our first stop is the Mount of Olives. One of three hills on a long ridge to the east of Jerusalem, this very spot is the location of many biblical events. Rising more than 800 metres, the mount also offers an unrivalled view of the Old City of Jerusalem and its surrounds. On our way down from the Mount of Olives, we'll stop at the Garden of Gethsemane, where Jesus is said to have prayed and his disciples slept on the night before crucifixion. We continue to Bethlehem, the biblical birthplace of Jesus before returning to Jerusalem to explore the Old City and to walk the Via Dolorosa, or the ‘Way of Sorrow’. The route is believed by many to be the path that Jesus walked on the way to his crucifixion and it remains a place of Christian pilgrimage. Tonight, you'll spend the night in one of our Inspiring Stays – the American Colony Hotel. Recognised as one of the Leading Hotels of the World, this storied building was originally built by an Ottoman nobleman in the 1800s. Sitting at the seam of East and West Jerusalem, the hotel has hosted many famous guests.
Jerusalem . Nablus . NazarethDestination Jerusalem . Nablus . Nazareth Meals included Breakfast Hotel 4 . Villa Nazareth Hotel, or similar Today, enjoy an early morning visit to the Dome of the Rock and the Western Wall. The most famous Islamic site in Jerusalem, the Dome of the Rock is also the oldest surviving Islamic monument on the globe, dating back to the late 7th century CE. The slab of stone concealed within this Islamic shrine, is, however, sacred to both the Muslim and Jewish faiths. With its shimmering gold-plated dome dominating the skyline of the Old City, the Dome of the Rock is perhaps the most iconic of all Jerusalem's sights. Close by, we also visit the Western Wall, or 'Wailing Wall', which is one of the holiest sites in the world for the Jewish people. Each year, thousands of people journey here to recite prayers and to wedge small slips of paper – upon which prayers and petitions are written – into the cracks between the stones. Later, we leave Jerusalem for Nazareth, visiting Nablus en route. Nablus has been settled since before the Roman era, and the land beneath this modern city is layered with millennia of history.
Nazareth . Tiberias . NazarethDestination Nazareth . Tiberias . Nazareth Meals included Breakfast, Lunch Hotel 4 star Villa Nazareth Hotel, or similar After breakfast, we explore the sights of Nazareth, including the fabled Church of the Annunciation. Later, we travel to Tiberias to visit the churches that line the Sea of Galilee, where Jesus is said to have spent much of his life. This freshwater lake is home to numerous Christian holy sights, from Capernaum (sometimes referred to as the 'Town of Jesus') to Tabgha and the Mount of Beatitudes. Afterwards, enjoy a boat ride on the Sea of Galilee before an Inspiring Taste at the famous Saint Peter's Fish restaurant – try the signature dish of grilled or fried whole tilapia, eaten in this location since the time of Jesus.
Haifa . Jaffa . Tel AvivDestination Nazareth . Haifa . Jaffa . Tel Aviv Meals included Breakfast Hotel 4 . Shalom Hotel and Relax , or similar We'll leave Nazareth this morning and drive to Akka to visit the Templars' Tunnel. Following the conquest of Jerusalem by Muslim sultan Saladin in 1187, the Knights Templar made their home in Akka and built a fortress to which this tunnel once led. Continue to Caesarea, stopping briefly in Haifa to admire the Bahai Gardens. Caesarea is known for its national park, which harbours Roman ruins, from aqueducts and an amphitheatre to the remains of a hippodrome. The restored Caesarea amphitheatre hosts concerts during the summer months. Continuing on we visit the ancient port city of Jaffa, out of which Tel Aviv has grown. We'll finish our day in this cosmopolitan city, full of bars, restaurants and shops.
- WHAT’S INCLUDED
- Return international airfares
- Return airport transfers
- 11 nights 4-5 star accommodation throughout
- Including 1 night luxury camp in Wadi Rum and 2 nights at the iconic American
- Colony Jerusalem
- Breakfast daily, 3 lunches, 2 dinners
- The services of a professional English speaking escorted tour guide in Jordan and Israel
- The services of a professional fully escorted English speaking guide
- In depth sightseeing including all entry fees as per the itinerary
- All transportation as per the itinerary
- Small group tour – 16 people max
- 24/7 customer service and your own Dedicated Support Agent
- Amman – City tour
- Jerash – Spectacular Roman ruins
- Petra – Ruins of Petra
- Wadi Rum – Desert wilderness
- Dead Sea – Swimming in the Dead Sea
- Masada – Ancient Fortress
- Jerusalem – Mount of Olives
- Jerusalem – Gethsemane
- Jerusalem – Way of the cross
- Jerusalem – Dome of the Rock
- Jerusalem – Western Wall
- Bethlehem – City tour
- Tiberias – Sea of Galilee
- Nazareth – Tunnels and Halls of the Knights Templar
- Haifa – Roman Aqueducts and Amphitheater
DEPOSIT & PAYMENT Secure your package with a deposit of $500 per person. Pay a 2nd instalment of $2999 per person within 28 days. You will then be invoiced for final payment 90 days prior to departure.
BOOKING PROCESS see our FAQ
HOW TO EXTEND YOUR STAY
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour.
If you wish to do so, please follow these steps:
Here, please specify your preferred flight arrangements and if you require additional accommodation, with the number of nights needed.
3. After finalising your purchase and submitting your booking form, a member of our team will be in contact with you via email to verify your request.
Please note, a supplement of $150 per person (plus any applicable fare and tax differences) applies to deviate from the standard itinerary. We will contact you via email with a quote and proposed flight itinerary and then proceed with collecting the additional payment required to confirm your request.
- All additional accommodation and sightseeing are at your own arrangement, or alternatively, we can offer the following rates:
- Pre-tour accommodation (Amman): $300 per room per night (single or double/twin) including breakfast
- Post-tour accommodation (Tel Aviv): $180 per room per night (single or double/twin) including breakfast. Please note, if you are not arriving or departing as per the group itinerary, airport transfers are also no longer included. If you would like us to arrange this service for you, an additional cost will apply:
- Airport Transfers (Amman): $65 per vehicle each way (up to 4 people)
- Airport Transfers (Tel Aviv): $120 per vehicle each way (up to 3 people)
- The additional cost for these land arrangements will be added to your final payment invoice, due 90 days prior to departure, and is strictly subject to availability.
Full service airline used will be Turkish Airlines, Oman Airlines, Etihad Airways or similar.
Flights will require a minimum of 2 transits (maximum 3).
All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage.
Despite the airlines baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
Once ticketed, flights are non-refundable. Any changes will be subject to the airline rules and change fees.
Full names as per passport (including all middle names) are required.
Any airline schedule changes or cancellations are beyond our control.
Any airline ‘extras’ such as pre-allocated seating are at your own arrangement (additional charges apply)
PREMIUM ECONOMY OR BUSINESS CLASS UPGRADES
Premium Economy – Not available.
Business Class upgrade available from an additional $6,500 per person (subject to availability).
Please specify this as a ‘Special Request’ when completing your booking and you will be quoted for the additional fare. In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.
A $1,500 per person reduction from the twin share price applies if you wish to arrange your own airfares. Should you wish to purchase land only, please select this option in the booking process, under ‘Departure City’. Please note, if you are not arriving or departing as per the group itinerary, airport transfers are also no longer included. If you would like us to arrange this service for you, an additional cost will apply:
- Airport Transfers (Amman): $65 per vehicle each way (up to 4 people)
- Airport Transfers (Tel Aviv): $120 per vehicle each way (up to 3 people)
- Travel insurance (compulsory)
- Anything not mentioned in the itinerary
- Optional activities
- Personal expenses
Why Book With Us?
- 24 hour, 7 days a week customer support
- Our Customer Service Guarantee
- A Dedicated Support Agent for every booking
- Our Donation Promise
You need to update the trip page after enabling the 'Advanced Gallery'.
You will travel with Emirates (Qantas, Etihad, Qatar, Malaysian, South African Airways, China Southern or similar if unavailable)
Most flights will require a minimum of 1 transit (maximum 2).
All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage. Despite the airline's baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
Once ticketed, flights are non-refundable.
1. Any changes will be subject to the airline rules and change fees.
2. Full names as per passport (including all middle names) are required.
3. Any airline schedule changes or cancellations are beyond our control.
4. Premium Economy or Business Class upgrades Premium Economy - call us on 1300 874 764 to confirm.
5. Business Class upgrade available - call us on 1300 874 764 to confirm (subject to availability).
How to extend your stay
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour. If you wish to do so, please follow these steps:
1. Follow the ‘Book Now’ prompts after signing up, until you reach the 'Notes' field
2. Here, please specify your preferred flight arrangements and if you require additional accommodation, with the number of nights needed.
3. After finalising your purchase and submitting your booking form, a member of our team will be in contact with you via email to verify your request.
In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.
A general level of fitness and mobility is required for this tour. The itinerary includes ample free time and you will not be impacted by stairs and uneven terrain. Where coach transportation is included, you will be required to get on and off the coach or plane with ease.
20 kilos checked baggage per person
7 kilos of hand luggage.
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.
Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email email@example.com to confirm (subject to availability).
This package allows you to avoid paying a single supplement by booking as a Paired Solo Traveller. Please indicate in the 'Notes field for the special requirement at the time of booking during the purchase by sending us Call us on 1300 874 764 / WhatsApp 0490 192 224 / Email firstname.lastname@example.org to confirm (subject to availability).
Regardless of whether an accompanying solo traveller is found, you are guaranteed to travel at no additional cost. Solo travellers are matched only on the basis of gender and not on other factors such as age, nationality, religion or sexuality. We kindly ask that you disclose any requirements, medical or otherwise, that might disturb your matched traveller’s sleep (e.g. sleep apnoea or a CPAP machine).
Unfortunately, with this in mind and in the interest of other travellers, we request that you proceed with your own private room with the resulting single supplement. Should a second solo traveller not be available, you are nonetheless guaranteed to travel at no extra cost and you will be placed into a single, twin share or double room by yourself. Your tour group may include multiple solo travellers who may or may not be paired. No changes will be permitted to any pairing arrangements.
Note that for some portions of some itineraries, the group sizes will vary. Some packages may operate on groups as small as 2 people and therefore, there may be time spent travelling only with your paired traveller. Should a package require a minimum number of 2 travellers and you are not paired, your booking may be cancelled.
All departures remain strictly subject to availability and may sell out prior to your tentative booking being confirmed, in which case the fee will be refunded in full. All other booking terms apply.
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.
Travel insurance (compulsory)
Anything not mentioned in the itinerary
Final documentation including e-tickets and hotel details will be provided approximately 30 - 90 days prior to travel.
Your group size can be from 10-30 people
Children must be 5 years old or over and share a room with parents at all times. Children are at the same price as adults.
[Average] [Above Average] [Excellent] [Superior] [Athlete]
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Tripmia Travels and Tours customers. As a general rule, porterage is not included, therefore at all times, you are expected to handle your own luggage where help may not be available. This particular tour is categorised as a “Superior":
Superior – Active Tour: A very good level of fitness and mobility is required for you to enjoy all aspects of the itinerary, as this is considered a fast-paced tour. While there is some free time scheduled either in the morning or afternoon, there are many full days of sightseeing with minimal rest and some early starts. You will be required to walk up and down stairs, get on and off the coach and participate in all scheduled sightseeing that may be conducted on uneven ground and terrain. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.
It is the traveller’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of 6 months from your intended date of return.
Australian passport holders do not require a visa to enter the European Union for a stay up to 90 days.
Some countries require e-visa . You will be able to obtain your E-visa when you have your tour documents indicating your date of entry into a country, approximately 120 days prior to departure.
Please note, the ETA has limited to 60 days validity from the date of arrival. We can assist you over the phone as best as possible, however additional fee of $300 will be charged if you want us to submit an application on your behalf.
Please note that the information provided is subject to change at any time. For the most up-to-date information, we recommend visiting https://smartraveller.gov.au/Pages/default.aspx.
A friendly reminder that tipping is not included in your package. At the commencement of your tour, you will be asked to provide tipping to your guide towards a ‘kitty’, which is then used towards the guide tipping for the services of helpers, hotel staff, restaurants and airport porterage. We recommend AUD$3 per person, per day, to be paid in local currency. Please note that this tipping is not for the guide or driver, merely for the guide to tip the services of other local workers during your tour. While not made compulsory, if you choose not to contribute to the kitty it means that the guide is tipping for these services out of their own pocket. Your cooperation in this instance is most appreciated.
Further, tips for your guide and driver will be collected at the conclusion of their services. To remove the uncertainty and stress of not knowing how much is appropriate to tip we recommend AUD$6-10 per person per day for your guide and AUD$3-5 per person per day for your driver to be paid in local currency. The amount you wish to contribute is dependent on the services received and at the complete discretion of the guest. Thank you for your understanding.
Any other tipping, such as tips for the camera and video fees, bathroom attendants or hotel porters that are taking luggage to your room, is at your discretion as are gratuities for additional requested special services. We encourage passengers to have a supply of small denominations of local currency to distribute for personal tipping.
Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.
Credit Card Fee
The following Card Fees apply:
Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.
American Express (Amex) - 2.8% fee applies.
For late payment or urgent bookings, please notify us via email at email@example.com
PAYMENT BY CHEQUE
Please note that cheque payments require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balances to you.
Receipt of Deposit
By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:
- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.
- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.
- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.
Balance of Payment
Outstanding balance depends on the type of service you are undertaking:
- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.
- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.
Travel insurance is required to protect yourself against the unexpected. An illness, an accident or an unexpected situation can arise before or during any type of vacation. Such an event might cause you to cut short your trip or cause your trip to be cancelled. Insurance protects passengers from financial loss in the event of an emergency. We have partnered with Covermore to offer our customers competitive rates for their travel insurance. All Cover-More travel insurance policy holders have access to 24-hour emergency assistance. Read the Combined Financial Services Guide and Product Disclosure Statement Essentials & Travelsure before deciding to buy our travel insurance. You can book comprehensive or budget cover simply by clicking https://www.tripmia.com.au/travel-insurance to arrange your policy.
“Limits, sub‐limits, conditions and exclusions apply. Insurance administered by Cover‐More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy this insurance.”
Cancellation by customer
Before the travel date the following fees will be apply:
Private Tours or Group Tours/ Packages Large Group Tours & School Tours
(More than 16 people)
65 days or more before departure – loss of deposit
90 days or more before departure -loss of deposit
64‐40 days before departure – 45%
89‐79 days before departure – 55%
39‐31 days before departure – 75%
78‐61 days before departure – 85%
Within 30 days of departure – 100%
Within 60 days of departure – 100%
Any ’no show’ – 100%
Any ’no show’ – 100%
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.
Please refer to the airlines cancellation policies.
Cancellation by Tripmia Travel and Tours
For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tripmia Travel and Tours will refund the full price paid, less visa cost.
If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tripmia Travel and Tours will refund all monies prior to departure.
Cancellation by Third Party Travel Provider
If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.
We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
Tripmia Travel and Tours (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tripmia Travel and Tours shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.
By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
The information provided is subject to change and may be affected by unforeseen events outside the control of Tripmia Travel and Tours. Where changes to your itinerary or bookings occur, appropriate advice or instructions will be sent to your email address.
Call 1300 874 764 WhatsApp 0490 192 224 Email firstname.lastname@example.org www.tripmia.com.au
Ttripmia Travel and Tours collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.