Taxes:
Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports.
Unless otherwise indicated, companies listing deals on Tripmia Travels and Tours may not include all applicable taxes, charges and government-imposed fees in the price you see. The following overview has been prepared to give you an idea of what additional fees and taxes may apply. These charges are subject to change, so make sure you check the details with the relevant travel company.
Taxes: Taxes are made up of a number of variables such as the destination you are flying to / from, departure dates, airport taxes, airline levies and fuel surcharges. Please note, taxes are subject to change until paid in full.
Online Servicing Fees:
The following servicing fees apply to online bookings only:
In addition to the applicable credit card surcharge or PayPal fee.
The above servicing fees are non-refundable for changes of mind or cancellations by you (subject to your rights under Australian Consumer Law).
Our Change and Cancellation Fees:
Subject to your refund and remedy rights under the Australian Consumer Law, the following change and cancellation fees apply to all bookings (including online reservations and bookings made with a consultant):
Supplier Change and Cancellation Fees:
Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Supplier fees may also apply where a booking is changed and when tickets or documents are re-issued. Where we incur any liability for a supplier cancellation fee for any booking which you change or cancel, you agree to indemnify us for the amount of that fee. Where you seek a refund for a cancelled booking for which payment has been made to the supplier, we will not provide a refund to you until we receive the funds from that supplier.
Deposit and Final Payment (Not applicable to online bookings, which must be paid in full at the time of booking):
You will be required to pay a deposit or deposits when booking. Your consultant will advise you of how much that will be. All deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Australian Consumer Law). Final payment is required no later than 6 weeks before departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking.
Payments by Credit Card and Debit Card:
You authorise us to charge all fees incurred by you in relation to the services provided to the credit card or debit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.
Payments via PayPal:
An additional 1% fee will apply when paying by PayPal.
Payments via Poli (Online bookings only):
Payments by Poli will not incur any additional fee.
Payments by B-Pay (Not applicable to online bookings):
Please note that BPAY takes up to three business days to process. If you are paying by this method, you will need to make the payment at least three business days before the actual due date. You must notify your consultant of your payment once it has been made.
Payments by Cheque (Not applicable to online bookings):
Please note that cheque payments (excluding bank cheques) require about five business days to process. If you are paying by this method, you will need to make the payment at least five business days before the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you
